Answering calls right now

Every call answered. Every hour of every day.

Third Coast Voice is an AI receptionist for your business phone. It answers questions about your company, books appointments, takes messages and puts urgent calls through to you, at 2 p.m. on a Tuesday or 2 a.m. on a Sunday.

Hear it take a call See plans
  • Picks up on the first ring
  • Never puts a caller on hold
  • Emails you a report after each call

Hear a call

A receptionist that knows your business

We write a script for your company: your hours, your services, the questions people ask, and who gets the urgent calls. Pick a call to hear the agent work from it, and see what happens for the business while the caller talks.

Business

Ready

    These calls are scripted examples for made-up businesses, written from how the receptionist handles real calls. To hear a live one, call the demo line below.

    Try it yourself

    Call a working receptionist now

    Emma answers the phone for Kinetic Edge Design, the company behind Third Coast Voice. Call any time.

    (616) 681-5590

    How it works

    Up and answering without new equipment

    There is no app to install and no phone system to replace. We do the setup.

    1. 1

      Tell us about your business

      Your hours, services, common questions and who takes urgent calls.

    2. 2

      We build and test your receptionist

      We write the script, set up your number and test calls until the agent gets it right.

    3. 3

      Send your calls to the agent

      Forward your existing number or use the new one, and every call gets answered.

    Plans

    Pick the plan that fits your call volume

    Every plan answers around the clock. Each plan includes everything in the one before it.

    Standard

    Answering, messages and urgent transfers

    $100 / month

    • 300 minutes included
    • $0.35 per extra minute
    • $150 one-time setup
    • 24/7 answering in English
    • Good morning, afternoon or evening in your time zone
    • Message taking, read back to the caller
    • Confirms the caller's number for the callback
    • Answers your business FAQ: hours, services and more
    • Tells callers when to expect a call or email back
    • Email report for every call that needs follow-up
    • Urgent transfer to one number, after hours too
    Get Standard

    Advanced

    For busier phones and businesses that book appointments

    $300 / month

    • 1,000 minutes included
    • $0.30 per extra minute
    • $250 one-time setup

    Everything in Standard, plus:

    • Calendar booking for appointments, with a confirmation emailed to you and the caller
    • Text alert to you after each call with the caller's number and reason
    • Urgent calls routed to different people, or by time of day
    • Intake questions written for your industry
    • Call recordings and transcripts, kept in secure storage
    Get Advanced

    Custom

    For high call volume, several locations or special requirements

    Custom quote

    • Minutes set for your volume
    • Per-minute pricing in the quote
    • Setup quoted for the work

    Everything in Advanced, plus your choice of:

    • More languages, such as Spanish
    • Several numbers or locations, each with its own greeting and routing
    • Connections to your CRM, ticketing or other systems
    • HIPAA compliance
    • Zero data retention, or extended 60-day retention
    • More calls at the same time
    • Recordings stored in your own cloud storage
    Ask for a quote

    Every plan starts with a 14-day free trial. You pay the setup fee only if you keep the service after the trial. There's no contract, and you can cancel any time by giving 30 days' notice.

    How many minutes will you use?

    Move the sliders to match your phone. A typical receptionist call lasts one to three minutes, and the agent answers 30 days a month.

    240 minutes a month

    Standard $100
    Advanced $300

     

    Questions

    Common questions

    Will callers know they are talking to an AI?

    The agent introduces itself as a virtual receptionist and says so if anyone asks. The agent never claims to be you or a member of your staff.

    What if a caller asks something the agent doesn't know?

    The agent answers only from your script. If the answer isn't there, the agent says so and takes a message. It does not quote prices, make up policies or promise appointments it hasn't booked.

    Can I keep my business number?

    Yes. Most phone carriers let you forward calls to another number, so your existing number rings through to your receptionist. You can also use a new local number we set up for you.

    Is there a contract?

    No. Plans are month to month, and you can cancel any time by giving 30 days' notice. We'll also set up a 14-day free trial so you can test the receptionist on your own calls before you commit. You pay the setup fee only if you keep the service after the trial.

    How do I hear about calls?

    Each call that needs follow-up sends you an email with a summary: who called, their callback number, what they need and what was done. On Advanced, you can also choose to get a short text after each call, and to keep a recording and transcript of each call. Calls with no message, such as hang-ups, are skipped so your inbox stays clean.

    Are calls recorded?

    Recording is an option you can turn on with Advanced and Custom. When it's on, the agent's greeting tells the caller the call may be recorded. Some states require every person on a call to agree to recording, so check the rules where you do business. On Standard, calls are not recorded.

    See all questions

    Get started

    Let's get your phone answered

    Tell us a little about your business and which plan you're looking at. We'll reply within one business day to set up a short call.

    Prefer to talk? Call (616) 681-5590. Emma will take your details or book a meeting.

    Or book a video call Pick a 30 or 60 minute time with us, Monday to Friday. See open times